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Golden Crown Casino Cookies Policy

Golden Crown Casino uses cookies and similar technologies to support a secure, reliable and user-friendly online casino experience for players in Australia. This Cookies Policy explains what these technologies are, how they are used on our website, and the choices available to you when managing them.

Cookies may help us remember your preferences, protect account activity, understand how the website performs and present more relevant content. This policy should be read together with our Privacy Policy and other applicable website terms. Golden Crown Casino is intended for people aged 18 and over.

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Understanding Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser or device during a visit or on a later occasion. Similar technologies, such as pixels, tags, local storage and software development kits, can perform related functions and may also be covered by this policy.

A cookie can be a session cookie, which is removed when you close your browser, or a persistent cookie, which remains on your device for a defined period or until you delete it. Cookies do not usually contain information that directly identifies you by name. They may, though, be linked with account, device or browsing information held by Golden Crown Casino or a service provider.

Cookies can be set by Golden Crown Casino or by another organisation providing services used on our website. Their purpose depends on the category and the features they support.

The cookies used on the Golden Crown Casino website may be grouped into the following categories:

  • Essential cookies, which support core website operation, account access, security and responsible gaming controls.
  • Performance cookies, which help us measure website use and identify technical issues.
  • Functional cookies, which remember selected settings and improve convenience.
  • Marketing cookies, which may help assess advertising activity or show content that is more relevant to your interests.

Some cookies may perform more than one function. The duration, provider and purpose of a cookie can vary depending on the page or service involved. Where applicable, we seek consent before placing non-essential cookies on your device.

Cookies We Need

Essential cookies are necessary for the website and its basic services to operate. They may be used whether or not you choose to accept optional cookies because disabling them could prevent important functions from working correctly.

These cookies may support activities such as:

  • Opening and maintaining a secure account session.
  • Keeping you signed in while you move between relevant pages.
  • Protecting forms, login processes and account activity against misuse.
  • Remembering information needed to process requests or transactions.
  • Applying security measures, traffic controls and fraud prevention checks.
  • Supporting age-gating, responsible gambling prompts and access restrictions.
  • Recording your cookie preferences so that the consent tool responds consistently.

Essential cookies are not normally used to build an advertising profile. If you block them through your browser, parts of Golden Crown Casino may become unavailable, fail to load correctly or require you to repeat certain actions.

Performance and Analytics

Performance cookies provide information about how visitors use the website. They can help Golden Crown Casino understand which pages are visited, whether links work as expected and where technical problems may arise.

Depending on the service, this information may include browser type, device category, approximate location, referring page, visit duration and interactions with website features. Data may be collected in aggregated or pseudonymous form and used to identify trends rather than to examine individual activity unnecessarily.

Performance information may help us:

  • Monitor page loading and service availability.
  • Identify errors and improve website stability.
  • Understand how navigation and content are used.
  • Test changes to website design or functionality.
  • Improve the clarity and efficiency of the player experience.

Analytics services may set their own cookies or use related technologies. Their processing may be subject to separate privacy information provided by the relevant service provider.

Personalised Functions

Functional cookies allow the website to remember choices you make and provide a more convenient experience. They are not always essential, but disabling them may mean that preferences must be selected again during later visits.

Examples may include remembering:

  • Your preferred language or regional presentation.
  • Display, accessibility or interface settings.
  • Messages that you have already viewed or dismissed.
  • The page or feature you were using during a session.
  • Selections made in a cookie preference panel.

Functional cookies can also help Golden Crown Casino deliver features that depend on a previous choice or interaction. They should not be used to override account restrictions, responsible gambling settings or other controls applied to your account.

Advertising and Marketing

Marketing cookies and related technologies may be used to understand the effectiveness of promotional activity, limit repeated advertising or deliver content that is more relevant to your browsing interests. They may also help Golden Crown Casino and its advertising partners identify whether a campaign has reached an audience or generated a visit.

These technologies may record information such as the pages viewed, the source of a visit, interaction with a promotion and general device or browser data. Where marketing cookies are not essential, they will be used in line with your choices and any consent requirements that apply.

Marketing cookies do not change the rules of a promotion, guarantee an offer or determine whether you are eligible to open or use an account. Promotional communications and advertising remain subject to applicable terms, account settings, age restrictions and responsible gambling measures. Golden Crown Casino does not intend to use cookies to encourage unsafe or excessive gambling.

Controlling Your Choices

You can manage optional cookies through the cookie preference tool displayed on the website, where available. You may accept all optional categories, reject them, or select individual categories according to the controls provided. Your choices may be stored in a preference cookie so that they can be applied on subsequent visits.

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device.
  • Delete existing cookies.
  • Block all or selected cookies.
  • Receive a warning before a cookie is placed.
  • Allow cookies only for particular websites.

Browser controls operate separately from the Golden Crown Casino preference tool. Deleting cookies may remove saved choices and require you to set them again. Blocking essential cookies can affect sign-in, security, account functions and access to parts of the website. Blocking optional cookies should not normally prevent basic access, but some personalised or analytical features may not work as intended.

Cookie settings do not necessarily control other forms of communication. To manage promotional messages or account preferences, use the relevant options provided in your Golden Crown Casino account or on the applicable website page.

Services From Other Providers

Some cookies may be placed by third parties that provide services for website operation, analytics, security, payments, content delivery or advertising. These providers may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements.

Third-party services may have access to information about your browser, device, website activity or interactions with particular features. Golden Crown Casino takes reasonable steps to select and manage service providers appropriately, but third-party processing may remain subject to the provider's own systems and policies.

Third-party cookies can sometimes be controlled through the relevant provider's tools, your browser settings or the Golden Crown Casino cookie preference panel. Removing a third-party cookie does not necessarily remove all information already collected by that provider. If you follow a link to an external website, that website may use cookies under its own policy, and you should review its information before continuing.

Changes to This Policy

Golden Crown Casino may update this Cookies Policy when website features, technologies, service providers or operational practices change. We may also revise it to reflect developments in applicable privacy expectations or the way cookie choices are presented.

When an update is made, the revised version will be published on this page with an updated effective date where appropriate. If a change materially affects how optional cookies are used, we may present the relevant choices again or request consent where required.

We recommend reviewing this page from time to time so that you remain informed about the technologies used by Golden Crown Casino and the controls available to you. For questions about this policy or your cookie choices, please use the Golden Crown Casino contact page.

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